Shipping Policy

Processing Time:
All orders are processed within 3-5 business days. Please allow additional time for larger orders or during peak seasons. You will receive a confirmation email with tracking information once your order has shipped.

 

Shipping Rates:
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer various shipping options to meet your needs.

 

Pickup: You can easily select your favorite candles online, and we’ll have them ready for you to pick up at your convenience. No need to wait for delivery – simply choose your candles, email us, and you’ll be able to enjoy your handcrafted scents as soon as possible.​ BRONX LOCATION 

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​International Shipping:
We are pleased to offer international shipping to select countries. Delivery times vary based on the destination, and customs fees may apply. Please note that we are not responsible for delays caused by customs.

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Order Issues:
If your order arrives damaged or if you receive the wrong item, please contact us within 2-3 days of receiving your order. We will work to resolve the issue promptly.

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Returns & Exchanges:
Due to the nature of our products, we do not accept returns. However, if you are unsatisfied with your purchase, please reach out, and we’ll do our best to make it right.

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For any questions regarding shipping or your order, feel free to contact us at [Your Contact Information].